Last updated: 16th September 2024
1. Introduction
The Tour Operators Society of Kenya (TOSK) is committed to protecting the privacy of our website visitors and members. This Privacy Policy outlines our practices concerning the collection, use, and protection of your personal information.
2. Information We Collect
We collect the following types of personal information:
- Names
- Email addresses
- Phone numbers
3. How We Collect Information
We collect information directly from you when you:
- Fill out forms on our website
- Subscribe to our newsletter
- Become a member of TOSK
We also use cookies and similar tracking technologies, including:
- Google Tag Manager
- Facebook tracking
- X (formerly Twitter) tracking
- LinkedIn tracking
These technologies help us analyze website traffic and improve our services.
4. How We Use Your Information
We use the collected information for:
- Communication: To respond to your inquiries and keep you informed about TOSK activities
- Marketing: To send you promotional materials about our services and events
- Improving Services: To enhance our website and the services we offer to members
5. Information Sharing
TOSK does not share your personal information with third parties.
6. Data Retention
- For TOSK members: We retain your data for as long as you remain a member of TOSK.
- For non-members: We retain your data for up to 24 months.
7. Data Security
We implement the following security measures to protect your data:
- Data anonymization
- Encryption of stored data
8. Your Rights
Under Kenyan data protection laws, you have the right to:
- Access your personal information
- Request correction of inaccurate information
- Request deletion of your information
- Object to the processing of your information
- Withdraw consent for data processing
9. Compliance with Kenyan Law
TOSK complies with the Data Protection Act, 2019 of Kenya. This includes:
- Obtaining consent for data collection and processing
- Implementing appropriate security measures
- Respecting data subject rights
- Reporting data breaches to the relevant authorities
10. International Users
While our website primarily caters to users in Kenya, we welcome international visitors. Please note that by using our website, your information may be transferred to and stored in Kenya, and you consent to this transfer.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last updated” date.
12. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
info@toskenya.org
